Free Delivery
Free Returns
10% Off on First Order
These Terms & Conditions govern the use of the PSAROMA website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
PSAROMA Ltd is registered in England and Wales.
Company number: [INSERT COMPANY NUMBER]
Registered office: [INSERT REGISTERED OFFICE ADDRESS]
PSAROMA Ltd offers candles and fragrance products for purchase online. At present, we ship within the United Kingdom only.
You agree to use this website for lawful purposes only.
All content on this website, including text, imagery, branding, and design, is owned by or licensed to PSAROMA Ltd and is protected by intellectual property laws. Content may not be copied, reproduced, or used without our prior written permission.
All orders placed through our website are subject to availability and acceptance. Once an order is placed, you will receive an order confirmation email acknowledging receipt of your order. This does not constitute acceptance. Acceptance occurs when your order is dispatched.
All prices are shown in GBP and include VAT where applicable. Payment must be made in full at the time of purchase using the payment methods available at checkout.
We offer standard delivery on all UK orders.
Free next-day delivery is available on orders over £75, subject to cut-off times displayed at checkout.
Delivery times are estimates only. PSAROMA Ltd is not responsible for delays caused by factors outside our reasonable control, including courier delays or adverse weather conditions.
Our Returns & Refunds Policy forms part of these Terms & Conditions. Please refer to that page for full details.
Personalised items made to order are non-refundable unless faulty.
Gift-wrapped items may be returned provided the product itself remains unused, unopened, and in a resaleable condition.
If an item arrives faulty or damaged, please contact us as soon as possible so we can investigate and resolve the issue promptly.
Our products must be used in accordance with the care and safety instructions provided. PSAROMA Ltd is not responsible for damage, injury, or loss resulting from misuse of our products.
To the fullest extent permitted by law, PSAROMA Ltd shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Nothing in these Terms limits liability where it would be unlawful to do so.
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions regarding these Terms & Conditions, please contact:
📧 hello@psaroma.com
